I-Cheng Robert Chiang

• Bachelors: National Cheng-Kung University (Taiwan), BS, Engineering Science
• Masters: University of Southern California, MS, Electrical Engineering (MSEE); University of Southern California, MS, Computer Science (MSCS)
• PhD: University of Washington, PhD, Information Systems

• Software Engineering
• Information Systems Economics
• e-Commerce Design

• Improving Web-Catalog Design for Easy Product Search, with M. A. Nunez. INFORMS Journal on Computing, 19, 4, 510–519, 2007.
• Periodic Cache Replacement Policy for Dynamic Content at Application Server, with P. B. Goes and Z. Zhang. Decision Support Systems, 43, 336–348, 2007.
• An Economic Analysis of Interconnection Arrangements between Internet Backbone Providers, with Y. Tan and V. S. Mookerjee. Operations Research, 54, 4, 776–788, 2006.
• A Fault Threshold Policy to Manage Software Development Projects, with V. S. Mookerjee. Information Systems Research, 15, 1, 3–21, 2004.

Professor Chiang received the doctoral degree in Information Systems from the University of Washington.  Prior to joining Fordham, he was assistant professor at the University of Connecticut business school and manager at Accenture.

His research interests are in software process improvement, information systems economics, and e-commerce design.  He has authored articles that appeared in leading journals such as Information System Research, Operations Research, IEEE Transactions on Software Engineering, INFORMS Journal on Computing, among others.

His consulting experience spans across business process reengineering, project/ program management, requirements management, organizational change enablement, and system development methodology improvement with leading global and US clients in financial, health care, transportation, and energy industries.